Friday 26 July 2013

RECOMMENDATION/CONCLUSION

Based on the all the data I collected, I can conclude that in overall customer’s are quite satisfy with Adidas product and services.  Customer’s has no doubt in the durability of material that used in produced Adidas product, however in term of price and design, Adidas might need to put in more effort  and come out with a newest design that can attract more customers. Adidas can also launch a promotion or give a special offer of price in a certain period of times to increase the sales volume and attract more customers.

Moreover, Adidas might also need to come out with a better idea on advertisement to promote and differentiate its product from its competitive. Because in overall, Adidas advertisement has less influence in consumer’s mind and therefore become one of its marketing weaknesses. I suggest that Adidas can invite famous athletes or artists as a brand spokesperson to make it a more memorable brand name in consumer mindset.

In term of services, customers also were quite satisfied with Adidas services they provided and I believe Adidas still able to improve their service to serve their customer even more sufficient to truly maximize their sales and make their customer satisfy and happy each time they enter and leave Adidas store.

3 comments:


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